AI by process · Operations

If that person is away, everything stops.

The process that holds the business up lives in someone’s head and in a shared spreadsheet. We move it into software: the same judgement, with traceability, and without one absence paralysing the month.

Where it hurts

Knowledge with no system.

01

A single bottleneck.

One person holds the process up. Their absence costs days of downtime and a chain of errors.

02

Coordination by chat.

The real state of the work is reconstructed by asking. Nobody has the full picture.

03

No traceability.

What was decided, when and on what data: it is recorded nowhere.

Where we come in

Four ways in.

We start by mapping the process as it is actually done today, not as it is written in the manual.

  1. 01

    Map of the real process

    Interviews and data to see where time is lost and what depends on specific people.

  2. 02

    The process in software

    States, owners, deadlines and validations. The expert’s judgement encoded and reviewable.

  3. 03

    Alerts by status

    The system warns when something gets stuck, instead of waiting for Monday’s meeting.

  4. 04

    Operations panel

    Load, bottlenecks and times per stage. Decisions on today’s data, not last month’s.

How the process ends up
Services involved

What it is built with.

Related reading

Before you call us, read this.

  1. Reflection · 7 min

    First Optimizer, Second AI: why the real brake on AI is not the tool

    The industry has fallen in love with "AI-first". But the real bottleneck in adoption was never technological: it is the absence of a way of thinking about processes. A reflection on the discipline that should come before touching AI.

  2. Guide · 9 min

    How to choose which processes to automate in a company (without wasting money)

    Automating is not the goal: it is the tool. The expensive mistake is not automating badly, it is automating the wrong thing. This is the no-hype guide to deciding which processes to automate first, and which to leave alone.

More in AI by process
First step, no strings attached

Not sure where to start? Measure your organisation’s AI maturity for free in 3 minutes, or book 30 minutes of direct diagnostic.

Let's start

Let's talk about your operation.

Tell us what costs more than it should. We come back with a concrete plan, realistic timelines and a clear yes or no.

contacto@plantekia.com